The course can help you to:
· Listen more confidently and respond without rushing to give advice
· Communicate with empathy during sensitive or emotionally challenging conversations
· Maintain clear professional boundaries and support people appropriately
· Develop self-awareness and reflective practice for safer, more thoughtful support
· Strengthen transferable skills for patient-facing, care, wellbeing and support roles
· Build a foundation for progression to a Level 3 counselling qualification
Who is the course for?
It may be particularly valuable for:
· NHS clinical and non-clinical staff
· Healthcare assistants and support workers
· Adult and children’s social care staff
· Mental health, wellbeing and rehabilitation teams
· Care home, domiciliary care and community-support workers
· People considering further counselling training
What will learning involve?
This is an experiential course. Learners should be prepared to:
· Participate fully in counselling-skills practice
· Give and receive constructive feedback
· Reflect on their learning, communication and personal development
· Engage respectfully with peers and maintain confidentiality
· Bring emotional resilience and professionalism to the classroom
Please note: this course is not a form of personal therapy. Learners who need therapeutic support should access appropriate services outside the course.