Are you looking for an opportunity to earn while you learn? Then an apprenticeship could be for you! Apprenticeships at Sandwell College are a fantastic way to gain training and achieve nationally recognised qualifications whilst also earning a salary.
Students will be either paid National Minimum Apprenticeship wage or more, depending on the employer.
This qualification is designed for learners aged 16 or over who want to develop or enhance their skills in delivering exceptional customer service. Whether you’re new to a customer-facing role or looking to formalise your experience with a nationally recognised qualification, this course provides practical, career-focused training that supports progression into employment or further study.
The apprentice will complete a process called End Point Assessment consisting of writing either a Report or recorded presentation supported by a portfolio of evidence, observation in the workplace and professional discussion which is graded either a pass or distinction.
All students will get a dedicated assessor for the duration of the course.
