Want to secure your place for September 2026? Drop in on Thursday 19th February, 11am - 1pm to meet the team and reserve your space.

Home > Courses > Level 4 Dental Practice Manager Apprenticeship

Level 4 Dental Practice Manager Apprenticeship

Course Code

Course Type

Apprenticeship, Adult Course, School Leaver Course

Course Duration

24 months

Location

Employer & Sandwell College

Start Date

N/A

Are you looking for an opportunity to earn while you learn? Then this Level 4 Dental Practice Manager Apprenticeship could be for you! Apprenticeships at Sandwell College are a fantastic way to gain training and achieve nationally recognised qualifications whilst also earning a salary.

Students will be either paid National Minimum Apprenticeship wage or more, depending on the employer.

We offer a structured training programme for those in employment who want to learn and we work with employers to recruit apprentices seeking an apprenticeship placement in the Dental industry.

This Level 4 Dental Practice Manager Apprenticeship is ideal for:

Currently working as dental practice managers who want to formalise their skills and gain a nationally recognised qualification, including a CMI level 4 qualification.
Aspiring dental practice managers – typically experienced dental nurses, receptionists, or administrators – looking to progress into a management role within a dental setting.

All students will get a dedicated assessor for the duration of the course.

The entry requirements for this Level 4 Dental Practice Manager Apprenticeship will be decided by each employer. However, the minimum entry requirements for this Level 4 Dental Practice Manager Apprenticeship may typically be:

GCSE Maths and English with a Grade 4/C or higher, or Functional Skills at Level 2
Demonstrate a passion for the dental industry
Be at least 16 years of age

You will need to be employed for a minimum of 30 hours per week in a relevant job but we can assist you in finding a placement.

All roles meet or exceed the national apprenticeship wage of £7.55 up to age 19, or for the first year of training for all ages. After the first year, those 19+ will go up to the National Living Wage for their age.

The Dental Practice Manager Level 4 Apprenticeship is a nationally recognised training program designed to develop the skills and knowledge needed to effectively manage a dental practice.

The purpose is to prepare individuals to oversee the day-to-day operations of a dental practice, ensuring high standards of patient care, regulatory compliance, financial performance, and team management.

We cover:

Leadership & Management – Building and leading effective teams, managing performance.
Regulatory Compliance – Understanding and meeting CQC standards, health & safety, GDPR.
Finance & Resource Management – Budgeting, stock control, practice income and cost management.
Patient Care & Customer Service – Ensuring a positive patient experience and handling complaints.
Business Operations – Scheduling, systems management, marketing, and business planning.

Modules:

Leadership and Management: Understanding leadership styles

Managing and motivating teams
Conflict resolution
Performance management

Business and Financial Management: Budgeting and financial reporting

Practice profitability
Stock control and resource allocation

Regulatory Compliance and Governance: Understanding CQC standards

GDPR and confidentiality
Health and safety regulations
Infection prevention and control

Human Resource Management: Recruitment and onboarding

Employment law and contracts
Staff appraisals and training

Patient Experience and Customer Service

Managing patient records and feedback
Complaint handling
Improving the patient journey

Marketing and Business Development: Practice promotion and branding

Social media and communication
Business planning and growth strategies

IT and Information Systems: Dental software systems (e.g., R4, SOE)

Data management and security
Digital communications

End-Point Assessment (EPA) Includes:

Portfolio of evidence
Professional discussion
Presentation or project on a real business improvement initiative

One World Celebration
Dentistry Show at the NEC
Apprentice Star Awards
Titan Awards Ceremony
Cross-college wellbeing events

The Level 4 Dental Practice Manager Apprenticeship is assessed through:

Portfolio of Evidence: Documenting practical skills and experiences gained during the course.
Observations: Assessing competence in real or simulated clinical environments.
Written Assignments: Evaluating understanding of theoretical concepts.
Professional Discussions: Engaging in structured conversations to demonstrate knowledge and decision-making abilities.
End-Point Assessment (EPA) Includes: Portfolio of evidence, Professional discussion and a presentation or project on a real business improvement initiative

On successful completion of this Level 4 Dental Practice Manager Apprenticeship, you can progress to:

Senior Dental or Multi-site Practice Manager: Manage multiple practices or larger, more complex operations, often with strategic responsibility.
Area or Regional Manager (Dental Corporate Groups): Oversee multiple sites in a regional or corporate setting, focusing on performance, compliance, and team development.
Operations or Business Manager (Healthcare Settings): Move into broader healthcare or private clinic management roles beyond dentistry, applying your transferable leadership and compliance skills.
Compliance or CQC Lead Roles: Specialise in clinical governance, auditing, and regulatory standards — roles increasingly in demand.
Dental Nurse Educator or Assessor: Train and assess aspiring dental nurses, often requiring teaching qualifications.

Course Details

Qualification

Level 4

Exam Board

City & Guilds

Study Mode

App

Department

Dental

The Sandwell Colleges Celebrate National Apprenticeship Week, 2026

February 9, 2026

In celebration of National Apprenticeship Week 2026 (#NAW2026) we will be sharing key events and content throughout the week to...

FREE BUS TRAVEL for EVERY full-time 16-18 year-old student.

Choose Sandwell College when you leave school and get all the benefits of our MEGA DEAL.

All students will be given a FREE bus pass (via a mobile app) that allows travel on West Midlands buses in Sandwell, Dudley, Walsall, Wolverhampton, Solihull, Birmingham and Coventry, OR from anywhere along the Wolverhampton to Birmingham Metro line.

Apply for this course or find out more

Located in West Bromwich, Sandwell College boasts best in class facilities and exceptional teaching standards.
Alongside delivering outstanding pass rates, the College is proud to offer unrivalled mental health services and welfare support, ensuring that every student has access to the advice and guidance they need.

Related Courses

Level 3 Dental Nursing Advanced Apprenticeship

Are you looking for an opportunity to earn while you learn? Then a Level 3 Dental Nursing Advanced Apprenticeship could be for you! Apprenticeships at Sandwell College are a fantastic way to gain training and achieve...

Course Duration
18 months

Course Type
Apprenticeship, Adult Course, School Leaver Course

Start Date
N/A

Study Mode
App

Level 4 Dental Practice Manager Apprenticeship

Course Duration
24 months

Course Type
Apprenticeship, Adult Course, School Leaver Course

Start Date
N/A

Study Mode
App

Level 4 Dental Practice Manager Apprenticeship

Modules:

The Sandwell Colleges Celebrate National Apprenticeship Week, 2026

Level 3 Dental Nursing Advanced Apprenticeship

Level 4 Dental Practice Manager Apprenticeship

Courses

Study with us

Student Life

About

More

Contact

Want to secure your place for September 2026? Drop in on Thursday 19th February, 11am - 1pm to meet the team and reserve your space.

Level 4 Dental Practice Manager Apprenticeship

Modules:

Course Details

Related Posts

The Sandwell Colleges Celebrate National Apprenticeship Week, 2026

FREE BUS TRAVEL for EVERY full-time 16-18 year-old student.

Apply for this course or find out more

Related Courses

Level 3 Dental Nursing Advanced Apprenticeship

Level 4 Dental Practice Manager Apprenticeship

Courses

Study with us

Student Life

About

More

Contact

Please ask your question below and we will get back to you.