This qualification is designed to equip learners with the knowledge, skills, and behaviours needed to become competent in digital application support — a vital role in today’s technology-driven workplace.
To complete the qualification, learners must complete seven mandatory units and one specialist pathway unit.
Throughout the course, students will explore the role of productivity software and the use of digital information systems in supporting and maintaining software applications. They’ll develop the ability to apply troubleshooting tools and techniques to investigate and resolve software-related issues effectively.
Learners will also gain an understanding of database management systems, the key components involved, and the practical approaches to configuring and maintaining software applications.
