Please ensure Javascript is enabled for purposes of website accessibility Level 3 Hospitality Education Programme in partnership with Mercure Hotel West Bromwich (including cabin crew and check-in) Courses - Birmingham & Black Country - Sandwell College

Full Time

Level 3 Hospitality Education Programme in partnership with Mercure Hotel West Bromwich (including cabin crew and check-in)

Hospitality Education Programme

2 years

Central Campus


Course summary

This two-year course is aimed at school leavers aged 16+. This course gives learners the detailed and in-depth knowledge needed to progress to university or into employment in the hospitality industry.

Course requirements

You must have five GCSEs at Grade 4/C or above, including English and Maths, or equivalent qualifications (including a full Level 2 qualification in Travel and Tourism or Hospitality). You'll need to attend an interview with the course tutors and be assessed on your level of Maths and English. You'll need to demonstrate a high level of commitment and enthusiasm during the induction process.

This is an in-depth, high quality foundation course covering a range of topics which are specific to Hospitality. You will work towards the following industry-related qualifications over two years:

• BTEC Level 3 Extended Diploma in Hospitality
• NCFE Level 2 Certificate in Introduction to Cabin Crew
• NCFE Level 2 Certificate in Aviation Operations on the Ground (Check In)

The main BTEC National qualification is the equivalent of three A Levels. Learners will complete a minimum of 18 units, including The Hospitality Industry, Organising an Event, Providing Customer Service, and Food and Drinks Service. You will study for at least one day per week at the Mercure Hotel West Bromwich, where you will have access to guest speakers and the chance to network.

Each year, learners will complete 30 hours of work experience which will allow them to put the theory they have learned into practice. Previous learners have completed placements at companies such as Premier Inn, Ramada Hotels and the Mercure Hotel.

All learners on our Travel, Aviation and Hospitality courses are required to purchase and wear our travel uniform. Full details are given during enrolment.

Learners have the opportunity to participate in study visits to local attractions and employers. Most trips are subsidised by the college, and are a mixture of day trips and residential visits. Recent study visits have included Dubai, Goa, Florida, a three-day mini-cruise and Alton Towers.

You will be assessed in a variety of ways including role plays, reports, presentations and team work exercises.  There are no external exams on the main programme.  However, if you are resitting Maths or English, you will be assessed through exams.

On successful completion of the Level 3 National Extended Diploma, you will achieve the equivalent of three A Levels and 48-168 UCAS points. You can then apply for university courses in subjects such as Tourism Management, Cruise Management or Aviation Management. Employment is also an option, as this sector is one of the largest employers in the West Midlands. You will be surprised at the vast amount of careers available within this growing sector. After successfully completing this course, you can begin your career in the Travel, Aviation and Hospitality industry. Previous students have progressed into employment with companies such as Premier Inn, Ramada Hotels and Swissport.

To discuss your options direct with the course tutor email

[email protected]

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