Say hello to your new career in customer service! Earn and learn the skills required to succeed in public-facing communication roles.
Beginning and progressing within a customer service career has never been simpler! Customer service and team-leading apprenticeships enrich you with skills and knowledge that are transferable and essential for your employment prospects. To achieve this aim Sandwell College works in partnership with leading blue-chip companies, the NHS, as well as major retailers.
Our apprenticeships are designed to provide you with the technical skills, theoretical understanding, and support for critical thinking in order to thrive on this career path. We strive to equip you with the skills to become a valuable member of your future workforce.
What to expect from a Sandwell College Apprenticeship:
We provide a structured training programme for those in employment who wish to develop their career prospects and skills. We work hand-in-hand with employers to recruit apprentices seeking an apprenticeship placement in customer services.
We also provide Traineeships to support you further in securing an apprenticeship. This course provides essential work preparation training plus English, Maths and work experience.
Apply for an apprenticeship here.
FT FULL TIME PT PART TIME APP APPRENTICESHIP
On completion of your customer service apprenticeship, you will have gained the confidence, practical skills, and abilities to provide exceptional customer service and excel in the workplace. Options available to you are:
Upon completing your apprenticeship in customer service, there are many role options available, including:
£22K per year
Average Secretary Salary in the UK
£18K per year
Average Receptionist Salary in the West Midlands
£23K per year
Average Front of House Salary in Birmingham
Success Rates on courses for 16-18 year-olds nearly 7% better than national average*
Book now for our next open events! BOOK NOW